Our Mission

On behalf of our entire team, welcome to Angry Dog, a full-service technology firm dedicated to helping our customers achieve greater productivity and profitability. We appreciate the opportunity to serve you and look forward to building a long-term partnership with your organization. Our goal is to help you extend the functionality of your technology – and fully maximize your investments. Delivering your projects and services on time and within budget is only part of our commitment to meeting your business objectives. In these challenging economic times, ensuring that IT and business solutions produce solid results has never been more critical to the longevity and success of your organization.

From technical support and proactive maintenance to exclusive access to industry-leading best practices, our award-winning Customer Care team is on call and ready to provide the services you need to improve operational efficiency, better serve your customers and stay competitive. We encourage you to take advantage of our continuing education events, webinars and programs designed to enhance your user experience.

Once you’ve finally decided to take control of and improve the operations of your business systems, it’s time for you to take full advantage of our customer benefits and services. With Angry Dog, our work isn’t finished when your initial problems are solved; our relationship has just begun. Please consider us an extension of your team. Whether the evolving nature of your business calls for additional back- or front-office management tools, managed services, small or large format printing, creative design, branding, marketing, custom applications, or security and infrastructure solutions, you can count on us to partner with you today and in the future.

This Welcome Page contains an overview of the benefits and services you receive by being our customer, as well as our company profile. Please don’t hesitate to contact me or your designated Customer Account Manager with any questions or concerns.

Sincerely,

Chancellor W. New, Manager – Business Technology/Special Operations
Angry Dog

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Customer Benefits and Services
Our Value to You
Angry Dog offers a wide variety of programs, resources and events to help you stay informed of business and technology trends, respond to the changing needs of your organization and make the most out of your IT investments. Here’s an overview of the benefits and services you receive as a valued Angry Dog customer:

Designated Customer Account Manager
With Angry Dog, you get a single point of contact who is dedi­cated to ensuring your complete satisfaction. Your specially trained Customer Account Manager is on call and ready to assist you with:
i Proactive planning
i Support issues
i User training
i Additional software
i Upgrades and licensing
i Special promotions and discounts

Technical Support
Angry Dog is committed to keeping technical issues at a minimum and providing complete response and resolution. Please refer to the Contact Us page for details on our how to engage our support services.
i Telephone, TXT, Email, and Phone Support
i Remote system access
i On-site awareness

Flexible Training
IT business solutions are only as effective as the people using them. Angry Dog offers convenient training options tailored to your organization’s specific needs. Our hands-on training program is geared toward quickly improving pro­ductivity, building collaboration and adopting change among your end-users and staff.

Continuing Education
Stay in the know with Angry Dog. Extend the functionality of your technology and learn about the latest IT business solu­tions and services available to you with regularly scheduled seminars, customer events, lunch and learns, and webinars.

eNews Briefcase
Our e-newsletter features upcoming customer events, sales promotions and practical tips and tricks, as well as articles on timely industry topics written by experts in the field.

Customer Portal
The Angry Dog Customer Portal gives you exclusive access to project information, valuable tools, best practices and your industry peers – all designed to enhance your experience and maximize your investments.

Customer Surveys
You’ll receive a post project survey that measures our methodology and performance and provides us with insight into any issues or areas in need of improvement.

Advisory Council and Industry Groups
Customers from diverse industries and geographies meet with Angry Dog leaders to review our services, methodologies and objectives, as well as current business issues and other focus areas. Angry Dog utilizes this valuable feedback to continually improve the level of service we provide to our customers.

Managed Services
Angry Dog offers a full range of managed services, a cost-effective option for outsourcing the daily management and maintenance of your IT applications and infrastructure.

Corporate Profile
Who We Are
Year Founded:1995

Location: Headquartered in Atlanta, GA with customers, offices and/or team members located throughout the US, including Atlanta GA, Dallas TX, Denver CO, Gainesville GA, Houston TX, Ft. Worth TX, Rome GA, San Diego CA, Savannah GA, Tampa Bay FL, and Pittsburg PA.

Our Capabilities:
Angry Dog technology solutions are focused across these tightly integrated areas:
All Microsoft solutions
Sun Microsystems solutions
HP solutions
Unix
Xenix
Linux
VAX
VMS
Novell
VoIP
Web Design
Visualization
Custom Software Applications
IT Security
Managed Services
Backup Disaster Recovery
Cloud Computing
Alarm Systems
Access Control
Cabling
Training
Video Security
Managed Print Services
Business Consulting

Want More?
White papers and case studies – Read our customer success stories as well as industry-leading white papers.
Industry focus – You’ll get practical tips and useful re­sources specific to your organization’s focus.
Customer blog – Share best practices and exchange ideas in an open dialogue with other customers.
Calendar of events – View and register for customer events, seminars and webinars – including our on Demand webinars available anytime.
Suggestion box – What are we missing? We seek to continually enhance our services based on your ideas and feedback.
Customer polls – What are your peers thinking? We’ll provide the topic. Give us your opinion, and we’ll gather and post the results.
“Ask Chance” – Angry Dog Founder and C.S.O. is ready to answer your questions.

 


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